Original topic:

Cannot update S22 Ultra software after Beta program

(Topic created: 09-30-2024 08:14 PM)
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Members_9TWRH4d
Constellation
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Galaxy S22

I have an S22 Ultra and my phone won't update software.  it thinks I have the latest software, but it's One UI 5.0 and security update last time was 2022.  When I reboot, it says it's Beta software...  Is there anyway Samsung can push a software update to my phone?

 

Thanks,

Matt

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5 Replies
MsVirgo87
Red Giant
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Galaxy S22
I remember when this happened to me and I had to buy another phone
BrĆ¼ZZi
Red Giant
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Galaxy S22

Send a direct message to:

US BETA MODERATOR 3

Maybe he/she can help.

https://us.community.samsung.com/t5/user/viewprofilepage/user-id/39250068

 

INSTRUCTIONS:

1. To withdraw from the Beta program, you must apply for withdrawal through Samsung Members application on your device.

("Settings > One UI Beta Program status > Withdraw" menu)

2. To remove the beta software, perform a rollback to the previous release version, using the Smart Switch PC Version on your computer. The rollback resets the device and removes data generated during beta testing.

Note: If you backed up your device data to your computer with Smart Switch, you can restore the data after the rollback process. To perform the rollback, connect the device to your computer with a USB cable. On the computer, launch the Smart Switch application, and select "Downgrade". It may take up to 72 hrs after deregistration to show downgrade option.

Regards
One UI Beta Team.

patriciostarr
Red Giant
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Galaxy S22
Try a factory reset
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Members_9TWRH4d
Constellation
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Galaxy S22

Thanks to all for the suggestions.  I spoke w/ Samsung chat last night and we tried a few things such as withdraw from the Beta program and it just says the program has ended.  (so i assumed i was withdrawn).  Booted to safe mode to try and get a s/w update but no luck there.  Ultimately he said I'd need to take it to in to get support, or buy a new one.  I'll give the smart switch a try again, but i've tried it with no s/w updated noted, but I have not tried to rollback.

 

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Bhupal64
Galaxy
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Galaxy S22
Try connect your phone to Smart Switch on PC then CHECK for Downgrade option
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