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ā09-30-2024 08:01 PM in
Galaxy S22I have an S22 Ultra and my phone won't update software. it thinks I have the latest software, but it's One UI 5.0 and security update last time was 2022. When I reboot, it says it's Beta software... Is there anyway Samsung can push a software update to my phone?
Thanks,
Matt
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ā09-30-2024 08:08 PM in
Galaxy S22- Mark as New
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ā09-30-2024 08:14 PM (Last edited ā09-30-2024 08:39 PM ) in
Galaxy S22Send a direct message to:
US BETA MODERATOR 3
Maybe he/she can help.
https://us.community.samsung.com/t5/user/viewprofilepage/user-id/39250068
INSTRUCTIONS:
1. To withdraw from the Beta program, you must apply for withdrawal through Samsung Members application on your device.
("Settings > One UI Beta Program status > Withdraw" menu)
2. To remove the beta software, perform a rollback to the previous release version, using the Smart Switch PC Version on your computer. The rollback resets the device and removes data generated during beta testing.
Note: If you backed up your device data to your computer with Smart Switch, you can restore the data after the rollback process. To perform the rollback, connect the device to your computer with a USB cable. On the computer, launch the Smart Switch application, and select "Downgrade". It may take up to 72 hrs after deregistration to show downgrade option.
Regards
One UI Beta Team.
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ā10-01-2024 12:12 AM in
Galaxy S22- Mark as New
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ā10-01-2024 06:48 AM in
Galaxy S22Thanks to all for the suggestions. I spoke w/ Samsung chat last night and we tried a few things such as withdraw from the Beta program and it just says the program has ended. (so i assumed i was withdrawn). Booted to safe mode to try and get a s/w update but no luck there. Ultimately he said I'd need to take it to in to get support, or buy a new one. I'll give the smart switch a try again, but i've tried it with no s/w updated noted, but I have not tried to rollback.
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ā10-02-2024 01:41 PM in
Galaxy S22