Esim says unknown number

[Members_eh2gPrd]

My phone says Unknown number for the eSIM, tried different option with the service provider , nothing worked , is there open issue for this problem?

Not able to make calls or basically nothing is working 

[kimberleigh]

Have you tried restarting your phone and what model phone ?

[Members_eh2gPrd]

Yes , I tried restart reset - no use . Samsung is asking me to pay to check this problem. Worst customer service 

[kimberleigh]

Why don't you go to your carrier and get a new sim ?

[Members_eh2gPrd]

Tried multiple new eSIM nothing worked, network provider tried all options, but Samsung wanted me to pay to debug this issue from their end , I could see lot of s22 ultra eSIM issues. It seems to be Samsung software issue

[yamialex]

Have you tried switching back to a physical SIM card because if you still got that option then Samsung can't say anything because if the physical SIM card works then you're good to go

[Members_eh2gPrd]

Physical sim didn’t work, I did factory reset and still it didn’t work, I got this mobile 1.5 years back and now Samsung wants me to pay to check my phone, very worst customer care service from Samsung, worst mobile ever I used

[emily5linda]

To resolve your eSIM issue, check that it is designated as the primary line for calls in your device settings, and re-add it using the correct QR code from your carrier. If the issue continues, reach out to your service provider, as they may need to handle provisioning or network-related problems.

[Members_eh2gPrd]

I tried all the steps , new eSIM , new physical sim , now factory reset , no use with this worst Samsung s22 ultra. No help from Samsung customer care. I hope somebody from Samsung sees this and can help me with any other fix

[RedolentPetal]

I have the same problem on my S22 ultra. Can't make or receive calls without wifi