Original topic:

Exclamation mark on photos

(Topic created: yesterday)
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Sunshine106
Asteroid
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Galaxy S22

I had to do a factory reset on my phone yesterday as it had a virus. Everything looks great except when I go to send someone a picture via text, this is what I see.... this has never happened before so I assume it's a setting somewhere. I have read a bunch of posts on here and elsewhere. Nothing has solved the problem. And it doesn't show up anywhere else so I can't tell where the problem is coming from. Help!

Screenshot_20241116_193637_Messages.jpg

ā€ƒ

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6 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@Sunshine106 After the factory reset did you restore the data, including photos, to your phone? 

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Sunshine106
Asteroid
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Galaxy S22

Yes. I had backed up everything, so I restored all data. 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@Sunshine106 It looks like although the Gallery cache was restored, the actual photos weren't restored,

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Diaboyos
Honored Contributor
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Galaxy S22
If you try to open one of them does it correctly show the photo?
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midwestChopper
Asteroid
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Galaxy S22
It's almost like somebody scribbled over your other pictures with a marker too šŸ˜‚
KiwiBird97
Red Giant
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Galaxy S22
The Gallery app doesn't play well with SVG files, you know.
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