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Original topic:

Face unlock off and disabled

(Topic created: 11-11-2022 12:35 AM)
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Yatman
Halo
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Galaxy S22
Hi fellow Samsung users. I have a S22+ and I noticed that my face unlock is turned off and actually disabled from me enabling it.

Has anyone else seen this before and if so, how'd you solve it?

Thanks in advance.

1 Solution


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Solution
usermzeJaY3BsM
Black Hole
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Galaxy S22

Do you have a work e-mail or a work profile attached to your device?  Some e-mail accounts enable security on a device that sets what type of unlocking your phone can do, and face unlock is by far the lowest security a phone can have as a printed picture of you can be used by a third party to unlock your device.  Check with your IT team to see if such security measures are in place, if so, you may have to choose between having your work stuff on your device, or having face unlock.

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6 Replies
MojoRisin179
Galaxy
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Galaxy S22
Does fingerprint biometric unlock work ?
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Yatman
Halo
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Galaxy S22
Yup
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user365170tdJ15
Honored Contributor
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Galaxy S22
Are you on official A13u5 or its Beta, or still on A12u4 ?
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Yatman
Halo
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Galaxy S22
On the official now
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Solution
usermzeJaY3BsM
Black Hole
Options
Galaxy S22

Do you have a work e-mail or a work profile attached to your device?  Some e-mail accounts enable security on a device that sets what type of unlocking your phone can do, and face unlock is by far the lowest security a phone can have as a printed picture of you can be used by a third party to unlock your device.  Check with your IT team to see if such security measures are in place, if so, you may have to choose between having your work stuff on your device, or having face unlock.

Yatman
Halo
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Galaxy S22
That must be it then. I did recently add my company's Gmail profile to my account and I now have a personal and work profile.
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