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Original topic:

Gallery won't rotate.

(Topic created: 03-21-2023 06:06 PM)
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dirtdevilmavic
Constellation
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Galaxy S22
When I am looking at my photos in the gallery, if I have any in landscape and turn my phone they won't go to landscape. Yes, I have power cycled my phone, I have check auto rotate to make sure it's on. This is only happening in the gallery app. Anyone else?

S22 ultra 

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SamsungSay
Samsung Moderator
Samsung Moderator
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Galaxy S22

Hello dirtdevilmavic, welcome to the Samsung Community. I understand your gallery photos don't auto rotate when turning phone to landscape mode. Please attempt to put unit on Safe Mode. A third party app may be causing auto rotate to malfunction. 
1. Hold power off button until Safe mode icon is displayed 
3. Select Safe mode. Once in safe mode you will see the words Safe mode at the bottom of screen. 
4. Attempt to open gallery and rotate phone. 
5. To exit Safe mode. Restart device 
6. To find which app is causing the issue, you can try uninstalling the apps in the order of the last installation. 

If the above did not solve this. Please submit and error report. 

Right after the issue appears, please submit an Error Report. Samsung Members app->Get 

 

 

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2 Replies
lyndysue
Astronaut
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Galaxy S22
I can't send pictures out of my gallery to my friends
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Solution
SamsungSay
Samsung Moderator
Samsung Moderator
Options
Galaxy S22

Hello dirtdevilmavic, welcome to the Samsung Community. I understand your gallery photos don't auto rotate when turning phone to landscape mode. Please attempt to put unit on Safe Mode. A third party app may be causing auto rotate to malfunction. 
1. Hold power off button until Safe mode icon is displayed 
3. Select Safe mode. Once in safe mode you will see the words Safe mode at the bottom of screen. 
4. Attempt to open gallery and rotate phone. 
5. To exit Safe mode. Restart device 
6. To find which app is causing the issue, you can try uninstalling the apps in the order of the last installation. 

If the above did not solve this. Please submit and error report. 

Right after the issue appears, please submit an Error Report. Samsung Members app->Get 

 

 
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