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Mass texts from other people show up in individual text threads and must be downloaded

(Topic created: 07-12-2023 12:38 PM)
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atx2008
Astronaut
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Galaxy S22

Every time I get a text message from someone in a mass text group, it shows up in their individual text messages. I have to then download the message for it to show up in the mass text group. If there are multiple texts from multiple people, they are in whatever order I download them - not in the actual order of the conversation. Please help!!

I have a Galaxy S22+

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! First off, I just want to say welcome to the community! I can absolutely see how frustrating it can be when all of your group messages are coming in individually! I found a link that may be able to help with that (https://www.samsung.com/us/support/answer/ANS00090223/). 

 

If the steps provided in the link are not solving the issue I would reach out to your carrier seeing as how messages are a carrier feature. Thank you for being apart of our Community!

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hey there! First off, I just want to say welcome to the community! I can absolutely see how frustrating it can be when all of your group messages are coming in individually! I found a link that may be able to help with that (https://www.samsung.com/us/support/answer/ANS00090223/). 

 

If the steps provided in the link are not solving the issue I would reach out to your carrier seeing as how messages are a carrier feature. Thank you for being apart of our Community!

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