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09-10-2024 11:33 AM in
Galaxy S22Solved! Go to Solution.
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09-14-2024 08:13 PM in
Galaxy S22Hey there! I can definitely understand needing your S Pen to work!
I would suggest clearing the cache of the device by following the below steps.
Turn off the device
Press and hold the appropriate buttons to enter recovery mode. The buttons you need to press may vary by manufacturer, but some common combinations include:
Volume up + power button
Volume up + home + power button
Volume down + power button
Use the volume buttons to navigate to Wipe cache partition
Press the power button to select the option
Select Reboot system now
If it's still not working after clearing the cache I would suggest backing up your information and doing a factory data reset.
If even after the reset it's not being discoverable, the next thing would be to have a certified technician take a look at the device!
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.
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09-14-2024 08:13 PM in
Galaxy S22Hey there! I can definitely understand needing your S Pen to work!
I would suggest clearing the cache of the device by following the below steps.
Turn off the device
Press and hold the appropriate buttons to enter recovery mode. The buttons you need to press may vary by manufacturer, but some common combinations include:
Volume up + power button
Volume up + home + power button
Volume down + power button
Use the volume buttons to navigate to Wipe cache partition
Press the power button to select the option
Select Reboot system now
If it's still not working after clearing the cache I would suggest backing up your information and doing a factory data reset.
If even after the reset it's not being discoverable, the next thing would be to have a certified technician take a look at the device!
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.