Original topic:

S22 Ultra 5G Gmail Crashes Opening Outlook Emails

(Topic created: 2 weeks ago)
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AYColumbia
Halo
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Galaxy S22

Out of the blue the Gmail app is no longer opening my emails from the outlook accounts. I'm at a point where I have no idea how to fix since I can't uninstall & reinstall Gmail but only disable.

 
I've done all the usual: stop app, clear app cache, wipe system cache, remove/add outlook accounts, disable/enable app. I just also applied the latest system update and nothing is working.
 
Note that I can open Gmail accounts emails just fine.
 
Help...
 
Thanks much for any other suggestions.
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11 Replies
realaud
Honored Contributor
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Galaxy S22

And the Gmail app is software. If you are using outlook to access Gmail, and not the Gmail app, then the issue would be with Microsoft.  Again, not Samsung.

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usermzeJaY3BsM
Neutron Star
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Galaxy S22

There is only one e-mail client compatible fully with Outlook e-mails.  That client is... Outlook.  Try downloading Outlook for your Outlook e-mail accounts.  I literally have Outlook, Gmail, and Yahoo Mail on my phone so that each one can control the right e-mails.