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‎10-03-2022 08:21 AM in
Galaxy S22Solved! Go to Solution.
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‎10-05-2022 12:39 PM in
Galaxy S22Hello! Thank you so much for reaching out to the community with your inquiry regarding the Game launcher. The first thing I personally can think of is if you have the same Samsung account being used on different devices perhaps another person is downloading the applications, and that's the reason they are appearing there. However, If this is not the case, I would recommend what @TwoInchesUnder stated, and submit an error report through the Samsung Members app. Make sure when you do submit the report you have recreated the issue. Here are the steps to submit an error report:
- Long press the Samsung Members icon on the Apps screen and Tap Error reports.
- Tap OK on the agreement popup for sending system log data.
- Select the Symptom category.
- Describe the problem in detail and SEND.
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‎10-03-2022 09:19 AM in
Galaxy S22Submit issue to Samsung Members
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‎10-05-2022 12:39 PM in
Galaxy S22Hello! Thank you so much for reaching out to the community with your inquiry regarding the Game launcher. The first thing I personally can think of is if you have the same Samsung account being used on different devices perhaps another person is downloading the applications, and that's the reason they are appearing there. However, If this is not the case, I would recommend what @TwoInchesUnder stated, and submit an error report through the Samsung Members app. Make sure when you do submit the report you have recreated the issue. Here are the steps to submit an error report:
- Long press the Samsung Members icon on the Apps screen and Tap Error reports.
- Tap OK on the agreement popup for sending system log data.
- Select the Symptom category.
- Describe the problem in detail and SEND.