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Samsung Health did not restore all of the steps after reinstall and restore

(Topic created: 02-02-2023 07:00 PM)
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user10tFMxwQSB
Constellation
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Galaxy S22

I reinstalled Samsung Health and it did not restore all of the steps for previous days. Can anyone help?

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello user10tFMxwQSB, I understand that after reinstalling the Samsung Health app all of your step data didn't restore. 
To restore your data make sure you have a network connection and you are logged into the same Samsung account you previously backed up your data to. 

1. Open your Samsung health app 
2. Select More options icon on the top right corner 
3. Select Settings 
4. Click on you Samsung account and select Samsung Cloud 
5.Select Restore data 
6.Lastly, select the options you'd like 

 

 

 

 

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hello user10tFMxwQSB, I understand that after reinstalling the Samsung Health app all of your step data didn't restore. 
To restore your data make sure you have a network connection and you are logged into the same Samsung account you previously backed up your data to. 

1. Open your Samsung health app 
2. Select More options icon on the top right corner 
3. Select Settings 
4. Click on you Samsung account and select Samsung Cloud 
5.Select Restore data 
6.Lastly, select the options you'd like 

 

 

 

 
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masoud5704
Asteroid
Options
Galaxy S22

i made a mistake and dropped off my workout program. now i want restore this information. anyone can help me?

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Devin Turner
Constellation
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Galaxy S22

How can I restore steps

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