Visual voicemail is not working, no solution from Samsung or AT&T

[Pieciu]

Visual voice mail is not working. I used it in the past but, few months after purchasing s22 ultra it stopped working. I can't find solution I installed, uninstalled cleared cache, etc. I talked to Att, nothing works

[KGBurton]

This one fixed it for me. Thank you.

[useraEXLLr8nzI]

Worked for me too👍🏾. Thank you.

[useryRn0N32xwb]

This one worked for me today.  Thanks!

[MAMacK]

I have a S24 Ultra and it did not work for me. I have even been on with AT&T and they can't figure it out. Samsung will be next.

[Members_28klGk0]

I tried this as well, but as soon as I get a new voicemail it reverts back to the same error. By the way I’m using a Galaxy Flip 6. 2nd one as AT&T suggested it was a defective device. 

[rntkid]

Thank you, thank you!  It worked!

[ShdTreeMchE]

I tried these steps and still had issues, so I repeated the steps but after resetting mobile network settings, I restarted.

Once the phone rebooted, I turned off wifi and had success setting visual voicemail up using only cellular data. Turning wi-fi back on afterwards has shown no issues yet.

Edit: Galaxy S23

[userYbNthGqjU4]

Wow this was the winning ticket for me! After doing the whole force close, clear cache/data, reboot cycle several times to no avail, I finally tried it once more but this time with disabling wifi after the reboot, and it finally worked. Thanks so much!

Galaxy Note 10+

[kuher11]

Turning off the Wi-Fi made the difference. Thanks!

[useruLOHYCD1IP]

Thank You!!

Worked like a charm!