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APP Calls like Microsoft Teams/WhatsApp/Zoom are not listing in the Samsung Phone app

(Topic created: 04-12-2023 02:43 PM)
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xrFIT89
Asteroid
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Galaxy S23

Hi Folks, 

I recently transitioned from Apple to Samsung, where I am not seeing the calls listed from various productivity apps on my S23 ultra phone in the Samsung default phone app. I saw call details from various apps will be listed in the iPhone phone app. Is there an exact way to get a list of all missed calls from various applications like(Microsoft Teams/ZOOM/WhatsApp/Google Voice etc..) What calls did I miss in one place? Please help me out. I appreciate any help you can provide.

Thanks, 
Siva K. 

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hello Siva, Welcome to the Community.

We understand the convenience of seeing all call history in one app. Unfortunately, Samsung phones do not offer this function. Only calls made over your carrier's services will appear in the Samsung Phone app. Calls made through any 3rd-party apps would only appear within the apps. 

@Greg0r is correct in that going to Settings>Notifications>Advanced settings>Notification history will give you a list of all app notifications. However, there is no way to filter for just calls from apps.

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Greg0r
Astronaut
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Galaxy S23
Settings/notifications/advanced

Check that out. If I remember correctly it has a history there for you to review
xrFIT89
Asteroid
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Galaxy S23

Thank you for your response Greg0r. I checked the notifications advanced settings and enabled the notification history. Will those calls from other apps not be listed on the Samsung phone app? 

Regards

Siva K.

 

 

 
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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hello Siva, Welcome to the Community.

We understand the convenience of seeing all call history in one app. Unfortunately, Samsung phones do not offer this function. Only calls made over your carrier's services will appear in the Samsung Phone app. Calls made through any 3rd-party apps would only appear within the apps. 

@Greg0r is correct in that going to Settings>Notifications>Advanced settings>Notification history will give you a list of all app notifications. However, there is no way to filter for just calls from apps.