App Issues

[Abyzsmal]

It was suggested I post here because I already tried Google Play groups as well as Alexa groups. 

I was getting this error trying to update the app. I then uninstalled it and was going to reinstall. It will download but gives this error at install. Every other app works so it isn't my connection. I've cleared cache for my system. Google Play and Google Play Services. I uninstalled updates and cleared data for Google Play. Restarted my phone when clearing system cache and multi times after. Nothing has worked. 

[BlueSkies]

Ah ok what's the triangle warning you have on the phone? is it out of storage space?

[Abyzsmal]

The triangle is just the notification of that error

[BrüZZi]

      FOR APK, FIRST:
⁃   Settings  ≻
⁃   Apps  ≻
⁃   Click on The Three Dots   ⋮   ≻
⁃   Special Access  ≻
⁃   Install Unknown Apps  ≻
⁃   Select The App You Want To
     Install The APK From.

     OR

⁃   Settings  ≻
⁃   Security and Privacy  ≻
⁃   More Security Settings   ≻
⁃   Install Unknown Apps  ≻
⁃   Select The App You Want To
     Install The APK From.

    ALSO, YOU MIGHT NEED TO
     TURN AUTO BLOCKER OFF :
⁃   Settings  ≻
⁃   Security and Privacy  ≻
⁃   Auto Blocker   ≻
⁃   Turn It Off .

[BrüZZi]

Guess what?!? 😀
I have a S24U phone but also a S23U phone (using as a backup phone)
I deleted the Amazon Alexa App from the S23U, then tried to install it again and got the same error.

The APK from Apkmirror works.

EDIT: After signing in, I deleted the Alexa APK App and downloaded the regular one from the Google Play Store. Now it's installing just fine. 🙄

[Abyzsmal]

I know people were getting that error with the beta app that was given for Alexa testing. Nobody ever figured out why. It just stopped after a few weeks. I am going to try this and hope it works for me too!

[Abyzsmal]

I tried that but get this

[BrüZZi]

EDIT: Better question would be... there's not any Alexa app installed ?

It looks like it is and its causing conflict with he APK file.

[Abyzsmal]

I can't even install the regular one. That's what this thread is about so that isn't it

[Abyzsmal]

I tried APK pure and it goes all the way until installation as well. I give up at this point.

[PrivacyandSecurity]

Alexa says close the app, wait a few seconds, and open it again. Check your permissions, and I would restart then try it. I have it on S23U. It works fine. Build 2.2.578165.0. App version 2024.15.