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Original topic:

Connecting to app for my hearing aidsi

(Topic created: 05-14-2024 05:23 PM)
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userYQkIuYzXr7
Constellation
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Galaxy S23

Eargo app will not open on my s23 ultra.  Vendor can see me enter info properly on their end and app appears to open but phone says "failure due to technical difficulties cannot open app."  Cannot figure it out.

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hello userYQkIuYzXr7,

Thank you for posting.  We understand you are unable to open the Eargo app on your phone after entering the information properly. We understand you are getting an error message. If you continue to receive this error we recommend reaching out directly to the app developers for further assistance. 

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Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hello userYQkIuYzXr7,

Thank you for posting.  We understand you are unable to open the Eargo app on your phone after entering the information properly. We understand you are getting an error message. If you continue to receive this error we recommend reaching out directly to the app developers for further assistance.