usercsocpQI6Xv
Constellation
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2 weeks ago in
Galaxy S23
I updated to the latest One Ui 6.1.1 the other day and since my email notifications stopped working.
I restarted the phone, wiped cache partition, re-enabled all permissions in the individual apps and still no success.
I did everything except Factory Resetting the phone.
Any feedback would be appreciated before I make that major step.
2 Replies
TinaFly
Asteroid
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2 weeks ago in
Galaxy S23
If you're having trouble receiving email notifications on your Samsung phone, you can try these steps:
Check your network connection: Make sure you're connected to a Wi-Fi or mobile data network.
Check your notification settings: Go to Settings, then Notifications, then App notifications, and enable notifications for the app you want. You can also check your lock screen notifications.
Check your power saving mode: Go to the Quick notification panel and tap the Power Savings icon to turn it off.
Check your Do not disturb mode: Go to the Quick notification panel and tap the Do not disturb icon to turn it off.
Check your data saver mode: Go to Settings, then App, then Connections, then Data Usage, then Data Saver, and toggle it off.
Check your app preferences: Reset your app preferences.
Check your app cache: Clear the app's cache.
Remove and re-add your email account: Try removing and re-adding your email account.
Check your Gmail sync settings: Open the Gmail app, then Settings, then tap your account, and make sure the box next to "Sync Gmail" is checked.
Check your network connection: Make sure you're connected to a Wi-Fi or mobile data network.
Check your notification settings: Go to Settings, then Notifications, then App notifications, and enable notifications for the app you want. You can also check your lock screen notifications.
Check your power saving mode: Go to the Quick notification panel and tap the Power Savings icon to turn it off.
Check your Do not disturb mode: Go to the Quick notification panel and tap the Do not disturb icon to turn it off.
Check your data saver mode: Go to Settings, then App, then Connections, then Data Usage, then Data Saver, and toggle it off.
Check your app preferences: Reset your app preferences.
Check your app cache: Clear the app's cache.
Remove and re-add your email account: Try removing and re-adding your email account.
Check your Gmail sync settings: Open the Gmail app, then Settings, then tap your account, and make sure the box next to "Sync Gmail" is checked.
usercsocpQI6Xv
Constellation
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2 weeks ago in
Galaxy S23
Thank you for your trouble shooting suggestions. I performed all the steps you outlined and still having the same issue.