Original topic:

No update for carrier unlocked phone

(Topic created: Friday)
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Sam117
Constellation
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Galaxy S23
I purchased s23 plus from eBay which is carrier unlocked but I am not getting updates on the phone. The phone is last updated on June 2024. I checked using smart switch too. I know the same card might trigger the update which the phone was originally locked too. But I don't have the same carrier sim. Is there any way I can update my phone and also future updates without the hassle.
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4 Replies
DeadAccount
Galaxy
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Galaxy S23
There's likely a way to trigger it via ADB at home if you know enough. I would take it to you carrier or go to their tech support if you can. If they cant help you, go to the previous carrier.
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STRANGLEFIZZ
Galaxy
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Galaxy S23
Go under settings and check for updates there if there is one it will begin downloading
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MsVirgo87
Red Giant
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Galaxy S23
You have to get a carrier Sim card that's what I had to do
Robin621k
Honored Contributor
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Galaxy S23
This is the problem with buying phones on Ebay, you don't know what you are getting.

You can try this if you have access to a computer.

Download Smart Switch to the computer. Connect your phone to your computer.

https://www.samsung.com/ae/support/mobile-devices/how-to-update-software-using-smart-switch/
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