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ā12-09-2023 07:18 AM (Last edited ā12-11-2023 09:19 AM by SamsungRyder ) in
Galaxy S23I have an S23+ and T-Mobile recently pushed through the One UI 6.0 update. Ever since that update, my phone will go into power save mode when I don't want it to. It happens after swiping up from the lock screen but I see no lock screen settings or power save settings to disable that function. I don't want to disable Power Save altogether; just the function that turns it on when I swipe a certain kind of way. Any help to fix this would be greatly appreciated.
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ā12-11-2023 09:16 AM (Last edited ā12-11-2023 09:46 AM by SamsungRyder ) in
Galaxy S23Hi there, welcome to the Community, and thanks for reaching out about power saving mode turning on seemingly by itself after unlocking your device. Is this happening after or while using Sleep Mode? The first thing to try is clearing your device's cache partition, and repairing apps. You can do so with the following steps:
- Power off your device.
- While the device is powered off, simultaneously press and hold the power and volume up buttons.
- Once the Samsung logo appears, release both buttons. Your device should boot into recovery mode.
Using the volume buttons to navigate and the power button to select:
- Navigate to "wipe cache partition" and press power.
- Select yes to confirm.
- Navigate down to "Repair apps" and press power.
Next thing to check is if a third-party app is responsible for this behavior. You can do so through Safe Mode's guide: https://www.samsung.com/us/support/answer/ANS00062983/
The last troubleshooting method is to try a factory reset. Make sure to back up everything you wish not to lose beforehand: https://www.samsung.com/us/support/answer/ANS00062029/
If the troubleshooting fails, please send an error report through the Samsung Members app: https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/