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‎01-16-2024 09:25 AM in
Galaxy S23Solved! Go to Solution.
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‎01-16-2024 09:45 AM in
Galaxy S23Hello, there. We recommend for any issues with your camera, we recommend trying the following troubleshooting: https://www.samsung.com/us/support/troubleshooting/TSG01001329/
note: this is a multiple-step troubleshooting guide, at the end of each step select the "no" option to go to the next troubleshooting step.
If this does not assist, we recommend submitting an error report to alert our engineers. You can find those steps here. this is an international link, but the steps should be the same in the US as well: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
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‎01-16-2024 09:45 AM in
Galaxy S23Hello, there. We recommend for any issues with your camera, we recommend trying the following troubleshooting: https://www.samsung.com/us/support/troubleshooting/TSG01001329/
note: this is a multiple-step troubleshooting guide, at the end of each step select the "no" option to go to the next troubleshooting step.
If this does not assist, we recommend submitting an error report to alert our engineers. You can find those steps here. this is an international link, but the steps should be the same in the US as well: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/