Original topic:

Secure folder password

(Topic created: Wednesday)
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userP72vf0YK7S
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Galaxy S23
A couple of months ago I put some pictures from my gallery into secure folder. I want to access them now and is requesting my password. I have tried any password I have ever used, and no luck. I'm also not given the option on that page to reset the password. How do I go about doing this, without losing the Dozen pictures I put in there for security? TIA 
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9 Replies
Oxford
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Galaxy S23
You can't put anything into secure folder without a password, so you had to enter a password before you added those pictures into secure folder. Unless you were already signed into secure folder, if you didn't enter a password when you tried to put those into secure folder, then they are not in secure folder.
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tbonesfold7
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Galaxy S23
Yea sounds like somebody is trying to get into a secure folder that isnt theres๐Ÿ˜‚
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userP72vf0YK7S
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Galaxy S23
Absolutely not. But think what you will!
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tbonesfold7
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Galaxy S23
Im just playing relax
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userP72vf0YK7S
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Galaxy S23
I've been dealing with a lot of **bleep** the past 2 weeks, and I seem to assume the worst. Sorry ... I should have seen the ๐Ÿ˜‚ anyhow!
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tbonesfold7
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Galaxy S23
Its ok im used to youtube trolling iforgot to be respectful here lol anhyways have a good night!
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userP72vf0YK7S
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Galaxy S23
Same to you! ๐Ÿ˜ด
Slyppie
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Galaxy S23
I just got an upgrade, but my secure folder didn't transfer anything inside. How can I transfer everything?
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SamsungModerator1
Community Manager
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Galaxy S23

Hello userP72vf0YK7S, welcome to the Samsung Community! I understand your frustrations about not being able to get inside the secure folder. I am attaching a troubleshooting link to assist you with getting inside the secure folder: 

Unable to access Secure Folder on Galaxy phone or tablet

Please let me know if you need further assistance. 




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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