Original topic:

Smart view will not detect any TVs from the phone

(Topic created: 10-07-2024 08:52 AM)
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userPheno72
Constellation
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Galaxy S23

Can anyone tell me why my phone will not pick up any of my smart tvs

9 Replies
Oxford
Neutron Star
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Galaxy S23
Are you on the same Wifi network?
userPheno72
Constellation
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Galaxy S23
Yes I am on all tvs that was the first thing I checked
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SenseiKayJayy
Nebula
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Galaxy S23
Yes the same wifi you have to be on for it to take place
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Options
Galaxy S23
It's possible that none of the TV's support the casting software Samsung uses (I believe it's MiraCast)

If they support Chromecast you can go into Labs under the smart view settings and you can do it that way.
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Jacob126
Galaxy
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Galaxy S23
You need chromecast
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Kyzer
Constellation
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Galaxy S23
My Z Fold 6 use to detect my Sony TV, but stopped after the recent update.
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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hello, thank you for your feedback. I understand your concerns with wanting to use the Smart View/Screen Mirror feature and I will be more than happy to assist you with this. 

Smart View can be used with devices running Android 4.3 or above and with devices that support Miracast wireless display technology. This technology is built into newer Samsung smart TVs. However, your TV and device must be connected to the same network in order to use this function. 
 
Swipe down from the top of your device screen
Open the Quick settings panel and then Tap the Smart View icon
Select your TV (If your TV requires permission, you will need to select ALLOW on your TV)
Verify that your TV and your device is up to date 
 
Here is a link to some additional information: https://www.samsung.com/us/support/answer/ANS00062585/
 
If you are still having issues after performing the troubleshooting steps we recommend performing a factory data reset. Please be sure to back up your device before doing the reset. 
 
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Kyzer
Constellation
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Galaxy S23
Thank you but all the steps where already taken. It's just not working anymore. This is coming from someone who always uses that feature.
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idontcare101
Cosmic Ray
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Galaxy S23
I can only connect by turning off the wifi to TV and phone, then hitting smart view and quickly turn wifi back on. I constantly pick up several other devices under the app, but not my tvs
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