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Original topic:

Still getting the update notification after updating

(Topic created: 02-08-2024 03:41 PM)
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userd36DRXHXpI
Constellation
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Galaxy S23

I've updated 23 times and 3 reboots. I still am getting the update flag.

1 Solution


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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hey there! I can certainly understand how frustrating it is when you're still getting update notifications after updating the device over and over. I would suggest using smart switch to push the update fully through in case it's stuck! You can also back up your information and do a factory data reset following the below steps just to refresh anything that may not be pulling through the update! 

 

Navigate to and open Settings, and then tap General management. Swipe to and tap Reset, and then tap Reset all settings. Review the information, and then tap Reset settings. Tap Reset to confirm.

 

If you try these two and the update still won't pull all the way through the next thing I would suggest is to have a certified technician take a look at the device. 

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.

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4 Replies
nbieberitz
Galaxy
Options
Galaxy S23
Are you still receiving updates?
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LUXURI
Constellation
Options
Galaxy S23
YES,I AM CONSTANTLY RECEIVING UPDATES PRACTICALLY EVERY SINGLE DAY...
SHINYHEAD1966
Constellation
Options
Galaxy S23
SAMSUNG GALAXY A14
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Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hey there! I can certainly understand how frustrating it is when you're still getting update notifications after updating the device over and over. I would suggest using smart switch to push the update fully through in case it's stuck! You can also back up your information and do a factory data reset following the below steps just to refresh anything that may not be pulling through the update! 

 

Navigate to and open Settings, and then tap General management. Swipe to and tap Reset, and then tap Reset all settings. Review the information, and then tap Reset settings. Tap Reset to confirm.

 

If you try these two and the update still won't pull all the way through the next thing I would suggest is to have a certified technician take a look at the device. 

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.

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