Original topic:

@USBetaModerator can you take me off of the betta

(Topic created: 09-09-2024 08:48 PM)
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iscfrek
Cosmic Ray
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Galaxy S23
for on u.i 6.0 beta or contact me my phone hasn't updated in 1 year almost and everytime I try to update it, it says the phone is up to date which it's not and now Google doesn't support having tap to pay because my phone security isn't up to date and lots of more things
9 Replies
Robin621k
Honored Contributor
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Galaxy S23
You can go to a Samsung service center, and they can flash the proper software that should be on your device. Make sure to back up your phone to either a computer or an external drive using smart switch.
SpectorJosh
Cosmic Ray
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Galaxy S23
Did you check your google and security update before trying to update the software which phone are you on?
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23

@iscfrek I would recommend that you DM the beta moderator directly instead of just putting it in the title of a post. 

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iscfrek
Cosmic Ray
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Galaxy S23
Yeah, I did a week ago. They haven't answered. I'll probably at this point.Eventually have to reset my phone entirely.I can't just do it on this phone I have to probably flash my phone
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daisylin24
Asteroid
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Galaxy S23
Even if you reset your phone entirely, which I did as a hopeful option, it still didn't work.
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daisylin24
Asteroid
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Galaxy S23
I'm in the same predicament as you... Stuck in 6.0 beta
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iscfrek
Cosmic Ray
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Galaxy S23
Yes, it's really rare, but you have to completely flash the phone software resetting.It doesn't do it so I don't know this is a stupid thing
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usermzeJaY3BsM
Black Hole
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Galaxy S23

FYI the @ system does not work on thread titles, you would need to @ the beta moderator from within the body of the message itself, not the title.

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iscfrek
Cosmic Ray
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Galaxy S23
Yeah, I also did that.I'll try it again thanks
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