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Original topic:

Unable to leave beta program due to previous owner being enrolled

(Topic created: 10-04-2024 04:06 PM)
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bbdydyur
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Galaxy S23
Hi I am unable to receive security patch updates due to being stuck in limbo in the beta, I am unable to withdraw due to previous owner having joined and I am unable to receive new updates and security updates. Anyone know any current mod handles that can help me sort this out. From what I read the only way to fix this is to remove the IMEI from the beta program.

Thanks!

1 Solution


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BrüZZi
Supernova
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Galaxy S23
2 Replies
Solution
BrüZZi
Supernova
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Galaxy S23

Try contacting the Beta Moderator:

US BETA MODERATOR 3
https://us.community.samsung.com/t5/user/viewprofilepage/user-id/39250068

bbdydyur
Constellation
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Galaxy S23
Thanks!