Video Editor error

[userqoQSjayBZE]

I tried to edit a video and it says the attached. My phone is up to date, has anyone else had this problem? Is there anyway to fix it?

[userra24553]

If you go to details about the video what format is it in like a mov? I have had this error only with music files and I believe once yes in had to convert a mov video to mp4 using 3rd party app. It may be the format.

[userqoQSjayBZE]

No its in MP4 not sure why i can't edit

[d0x360]

Check if your camera is saving it it in the high compatibility format and like the above said try to convert the format from gallery by clicking the 3 dots top right then try to edit after the conversion to h264 or 265

[userqoQSjayBZE]

Its in mp4 and it's not letting me edit anything