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Voicemail not working

(Topic created: Sunday)
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Hereforhelp24
Constellation
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Galaxy S23

Samsung appears to take no responsibility for voicemails not working on many if not all cell phones! I have a workaround that works.  In voicemail hit 3 dots and then refresh.  After several minutes you will get an error message.  After error message reboot the phone.  Then after rebooting, go to three dots and hit refresh again.  The voicemails should drop in.  It is just disgraceful that Samsung takes zero responsibility and has at best says it is a Verizon problem when it does not appear to be. The only solution besides the one listed above is to dump Samsung and use another manufacturer of phones.  

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realaud
Honored Contributor
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Galaxy S23

Of course they take no responsibility.  Samsung is NOT responsible for voicemail, calls, or text messages -- you carrier is.  If you are having voicemail issues, your first contact is your carrier.

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realaud
Honored Contributor
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Galaxy S23

Of course they take no responsibility.  Samsung is NOT responsible for voicemail, calls, or text messages -- you carrier is.  If you are having voicemail issues, your first contact is your carrier.

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Dan2023
Honored Contributor
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Galaxy S23
Perhaps you mean Visual Voicemail?

Visual Voicemail is a feature that must be offered by your carrier and they are responsible for any issues with it.

Please contact your carrier to resolve you problems with voicemail and/or visual voicemail.
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meself
Honored Contributor
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Galaxy S23
Samsung doesn't operate voicemail it's a carrier issue
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