Original topic:

Years of images not accessible

(Topic created: 03-23-2024 11:05 AM)
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RodL420
Constellation
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Galaxy S23

Recently, all of the images within a chat via text message, disappeared, became compeltely unviewable.  I checked Google messaging and Samsung messaging and they are just gone.  The contact who has sent me these images, also has a samsung phone and can view all of the shared images between us, but I cannot.  Any ideas?

Resized_Screenshot_20240323_135747_Messages_1711216671076.jpegResized_Screenshot_20240323_135651_Messages_1711216640303_1711217096665.jpeg

8 Replies
MelissaD
Comet
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Galaxy S23
I hate to ask-did you save them? you need to long-press the image and press 'save image'. Also, make sure you ALLOW CAMERA & CONTACTS in permissions for messages app.
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RodL420
Constellation
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Galaxy S23
It was a text thread over 7 years, some I downloaded, but not all, and is the only contact where the images became grayed out, both the photos I sent and the photos I received
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RodL420
Constellation
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Galaxy S23
All permissions are allowed
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MelissaD
Comet
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Galaxy S23
Understood
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MelissaD
Comet
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Galaxy S23
I don't know if you tried this but when you are in Google messages, click on the search icon; it will (hopefully) bring up contact profiles and below that you should see a folder named 'images'. If they are on your phone they WILL ALL BE THERE. fingers crossed for you! I found a bunch of images I never knew I even had! So please try it.
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RodL420
Constellation
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Galaxy S23
Tried that, brings up all text images....except for the contact where the images within the texts have "disappeared"
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thisishungle
Astronaut
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Galaxy S23

Hello, we're experiencing the same issue with Galaxy S20 FE 5G phone. Is there a solution to this problem please?

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RodL420
Constellation
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Galaxy S23
I've found no solution as of yet
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