Original topic:

Brightness problem on the S24 Ultra finally fixed ?

(Topic created: yesterday)
79 Views
andromede
Astronaut
Options
Galaxy S24

Hello,

When you look at the S24 Ultra showed in stores next to the Google Pixel Pro 8 or iPhone Pro 15, its screen seems much more dim at maximum brightness (and with the extra brightness option enabled). This is strange given that Samsung claims 2600 nits, much higher than the Pixel or iPhone.

After some research, I noticed that many people were complaining about this back in February/March, and that Samsung had acknowledged the problem and announced that it would be fixed in a software update. The problem seemed to exist mainly with the manual brightness mode and less in auto.

I couldn't find any information after these dates. Do you know if the fix has happened and if the Samsung S24 Ultra finally offers true peak brightness?

Thanks for your help

0 Likes
2 Replies
270
Sun
Options
Galaxy S24
Considering you don't see any recent complaints about screen brightness, wouldn't it be safe to assume it has been corrected with the updates?
0 Likes
andromede
Astronaut
Options
Galaxy S24

I just did see recent complaints on this forum actually after posting my message.

3 weeks (https://us.community.samsung.com/t5/Galaxy-S24/S24-Ultra-Feedback-after-latest-Updates/td-p/2933466)  and 2 weeks ago (https://us.community.samsung.com/t5/Galaxy-S24/My-s24u-screen-brightness-changes/td-p/2936136).

I wanted to buy a S24 Ultra but I am really worried by this problem and Samsung does not seem to have the situation under control nor to listen to the feedbacks seriously. I think the recent problem of overheating which causes the brightness to drop in order to cool the phone is a major concern. 

Can anyone tell me if the brightness is finally as good as expected (2600 nits, far better than Pixel Pro 8 and iPhone 15) or if there are really still some major problems with this phone and display ?

0 Likes