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Original topic:

Can't Clear Bluetooth Cache

(Topic created: 3 weeks ago)
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penpen21
Cosmic Ray
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Galaxy S24
My bluetooth has dropped connection to my speaker a few times so I went to clear the other Bluetooth cache and realized I can no longer access this from system apps. Did we lose that capability? 
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SamsungModerator1
Community Manager
Community Manager
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Galaxy S24

Thank you for posting.  We understand you are unable to clear the cache through system apps. You can clear the Bluetooth's data cache on the phone by following the following steps. 

Open Settings
Tap on Apps
Tap the Sort icon (the down arrow with three vertical bars)
Tap on Show system apps
Tap OK and all the system apps will appear in the list
Tap Bluetooth, tap Storage, and then tap Clear data.
Tap OK to confirm

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Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S24

Thank you for posting.  We understand you are unable to clear the cache through system apps. You can clear the Bluetooth's data cache on the phone by following the following steps. 

Open Settings
Tap on Apps
Tap the Sort icon (the down arrow with three vertical bars)
Tap on Show system apps
Tap OK and all the system apps will appear in the list
Tap Bluetooth, tap Storage, and then tap Clear data.
Tap OK to confirm

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