Original topic:

Can't upload pictures adjusted with Photoshop to Instagram - un altered photos can post

(Topic created: 07-24-2024 09:34 AM)
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Members_HLiDNgz
Constellation
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Galaxy S24

UGH,   I just upgraded to the Galaxy S24 Ultra and am sorry I did so. The auto optimization is terrible but at least I found a way to turn that off. The picture quality is no where near as good as my Ultra 22.

I post a lot of pictures to Instagram - or at least I WAS able to. Now with the Ultra 24 there is some weird glitch that prevents any photo that was adjusted with photoshop (I have the app on my phone) from being posted. I get an error message that says "Photo can't be posted". I can post this same photo if I send it from my laptop computer OR if I post the unaltered photo  - as shot - from the phone. The original photo quality on the Ultra 24 is terrible. Pictures seem washed out and the color is not accurate. Ultra 22 was superb image quality. This is a totally unacceptable problem for a phone this expensive. The auto image optimization is another story all together and should be ELIMINATED in a software update. It literally RUINS your photo. Hoping Samsung gets the message and does something to correct this or I am going to switch to another brand. Has anyone got any suggestions on how to post to Instagram with edited photos on this piece of JUNK?

Thanks

5 Replies
bellam035
Galaxy
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Galaxy S24

High! I would suggest downloading the Lightroom images to your Gallery and then uploading the photos to Instagram from there. I hope that helps!

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Members_EYiZS3b
Constellation
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Galaxy S24

same problem since I got 24 ultra - edit in lightroom but can't post to istagram post - will load as a story... messed up and annoying... tried saving to phone first - doesn't help -   this phone is very glitchy with certain apps that just freeze... 

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PC_Eire
Constellation
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Galaxy S24

I am so glad to see I'm not the only person suffering with this (now these) issues.

I had not come across the Instagram posting problem until today and it's so frustrating.

As for the absolutely atrocious post processing on images I haven't figured out how to switch it all off so I'm reluctant to even use the camera on the phone for fear of how awful the results will be. How did you manage to fix/disable this issue?

I miss my S22 Ultra.

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Big4ndy
Constellation
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Galaxy S24

I'm having the exact same problem and it's driving me crazy.. I upgraded to a s24 ultra and a tab 9 ultra for a seamless photography workflow as a instagram content creator and business this echo system is literally unusable for my needs it was amazing to start with and after only 2 weeks it has become completely useless just expensive paper weight's now as now I have to transfer any content to my wife's iPhone just so I can upload to instgram.

I have complained about this problem for over a month through various helps and supports yet to receive a reply.

I can confirm that I will not be recommending any samsung products to anyone passionate about content creation because this is in a unusable condition.. 

Members_anvo7p8
Constellation
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Galaxy S24

I'm having the same problem with my new S24 and it's been very frustrating and kept me from sharing photos on my new phone for the last three months.

So far the only workaround I've recently found is to export any photos I've edited as a dng instead of jpg. For whatever reason Instagram seems to only accept Adobe edited photos taken on an S24 series in this format, at least on my device. 

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