Original topic:

DOWNLOADED Music won't play

(Topic created: 10-16-2024 08:13 AM)
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Shirl73
Astronaut
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Galaxy S24
I did the update asnit forced me to..andni have a few mp3 music downloaded.. and now I get a track failed to play error .. not good .. as they cannot be replaced resent or re-downloaded... please please fix it .. 
2 Replies
realaud
Honored Contributor
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Galaxy S24

Try a different music player. or uninstall and reinstall the one you are using.

 

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usermzeJaY3BsM
Neutron Star
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Galaxy S24

Not sure why they cannot be "resent" you should be able to copy them to a PC or Mac using the provided USB-C cable.  once on a computer, check the file format, it may be an MP3 file, but it could be encoded with an incompatible codex.  Try converting the file to a different format, then copy it back to your phone.

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