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ā10-11-2024 11:56 AM in
Galaxy S24I like having a different notification sound play when I receive a chat message from certain people I stay in regular contact with on Facebook Messenger, that way if Iām not by my phone & I hear a certain sound when they message me, I will know which person is messaging me. I am able to do this successfully with my text messages, and I was able to do this successfully in Messenger on my Galaxy S9 (yes, I actually still used the S9 until 2 days ago); however, I have had no success with this on my new Galaxy S24.
I texted w/ a Samsung rep & was told this is an issue I need to take up with Facebook, but I can not find Facebookās contact info. I am hoping someone in the Samsung community can help. I have done a deep dive search on this, to no avail.
What I did:
- On my S24, went to Settings > Notifications > Advanced Settings > Toggle on āManage notification categories for each appā
- Opened Facebook Messenger > tapped on a chat thread > tapped on the circled āiā in the top right hand corner > scrolled down & tapped on āNotification & soundsā > tapped on āCustomize notificationsā > tapped on āSoundā > picked out a sound
However, even with these settings, it is just playing the default Messenger app sound any time these people message me, even though I have selected a custom sound for them. I tried uninstalling the Messenger app, restarting, then re-installing the app with the custom settings. Unfortunately, that did not work. ā¹
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ā11-02-2024 06:23 PM in
Galaxy S24- Mark as New
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ā11-07-2024 04:31 AM in
Galaxy S24- Mark as New
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a month ago (Last edited a month ago ) in
Galaxy S24All I can suggest is that if it's really important to you, you are probably better off making sure you have a current phone backup and then factory resetting the phone, which may clear out whatever is tangling it up. I always consider resets a last resort, but at least it's not so much of a hassle these days with easy restoration of backups. Whether you decide to do that or not really depends on how important it is for you to resolve this particular issue.
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