Original topic:

GW5 Pro - Modes not syncing properly with S24 Ultra

(Topic created: 08-04-2024 02:28 PM)
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szerwony
Asteroid
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Galaxy S24

Hi. I have a problem with modes, that aren't syncing properly between my phone and watch. On S24 Ultra I have configured 3 modes: Sleep, Theater and Drive:

Screenshot_20240804_232058_Modes and Routines.jpg

But when I go to modes list on GW5 Pro, I see Sleep, Theater, Drive and Exercise, which shouldn't be there. Another problem is that Theater mode on watch shows up as "not set", so when I try to turn it on, it opens configuration screen on the phone. Hovewer it is configured and can be turned on from the phone. I tried deleting this mode and configuring again, disabling and enabling modes sync, but nothing helps. Do anyone have similar problem?

Screenshot_20240804_232121_routines.png

8 Replies
DiegoOrtigoza
Constellation
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Galaxy S24
I have the same problem, I tried a lot of ways to resolve it but it didn't work and when I contacted samsung the could help me. My theory is that it could be a software problem that affects only s24 ultra because I tried with other phones and it worked, so hopefully soon we have a way to resolve it or it could be resolve by a update.
szerwony
Asteroid
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Galaxy S24

I hope Samsung will fix it in the next update.

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szerwony
Asteroid
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Galaxy S24

So today I received OneUI 6.1.1 update and bugs are still there...

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chris261
Asteroid
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Galaxy S24

I've bought the samsung watch ultra and I can't seem to enable the sleep mode on my watch. The only way to enable it is from my phone, even though they are synchronized.
When I've deleted all the modes except for sleep mode, all the modes still appear on my watch except for sleep mode, which makes absolutely no sense at all.

What can I do to be able to enable sleep mode from my watch?

I can enable sleep mode on the watch if I disable the synchronization between phone and watch, but then it is only my watch that is in sleep mode.

Why is it so difficult to put both phone and watch in sleep mode from the watch?

LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24
That does sound like a pain. I'm not experiencing those difficulties with the Watch Ultra and Fold 6. Which phone are you using?
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chris261
Asteroid
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Galaxy S24

I'm using the s24 ultra

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24
Have you tried resting the Watch Ultra?
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chris261
Asteroid
Options
Galaxy S24

Yes I have restarted the watch but the sleep mode is still not visible.

I have theater, driving, sport, relax and work

 

What else can I do?

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