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2 weeks ago in
Galaxy S24- Mark as New
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2 weeks ago in
Galaxy S24Perhaps that is part of your issue as T- Mobile does not have Firstnet on their network, thus the issue with the code.
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2 weeks ago in
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a week ago (Last edited a week ago ) in
Galaxy S24@channibg Sadly iPhones are a different story entirely. These get locked to the iTunes or Apple ID that they are first associated with. You may have to reach out to Apple themselves if your issue is that you cannot get into the device at all. You would likely need to prove to them that your father passed with a death certificate, and proof of relationship or transfer of ownership (i.e. a will)
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a week ago (Last edited a week ago ) in
Galaxy S24There are two different unlocks that even the carriers sometime misconstrue as to what you are requesting. The first and most commonly requested one is to unlock the SIM card. I personally don't even know what this is for, as I have never had a problem moving a sim to another unlocked device, or carrier locked device on the same network. Carriers love to dish this out, and pretend to not know what the other option is. This usually comes over as a code.
The other option is to unlock the DEVICE so that any carrier's sim will work on it. Again carriers seem to not know what this is, even when explaining it with crayons. This does not require a code, and is done digitally on the back end from their network. When they are finally on the same page as you, they need to verify that your device is 100% yours, I.E. no outstanding balance for the device itself.
Where did you enter the code you were given to test to see if it worked?
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a week ago in
Galaxy S24