Original topic:

Google Fi visual voicemail

(Topic created: a week ago)
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userMNFUNWR3zX
Constellation
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Galaxy S24
I have an S24 branded with Verizon. I have switched to Google Fi but I cannot get the visual voicemail to work. It is supposed to just work in the Google Phone app, but for some reason it is locked down and looks for Verizon and will not allow me to move the voicemail select button to active. I have formatted my phone and have tried everything. I opened multiple tickets with Google Fi with no avail. They just keep closing them. Has anyone experienced this and been able to fix it?
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2 Replies
thehomieomi
Asteroid
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Galaxy S24
Yes I have. In order to fix this, you will have to call customer service to fix the issue. In my case, my voicemail was not activated. It kept giving me an error when I tried to use the samsung app. The basic voicemail is free, but premium you have to pay for. Hope this helps!
kimberleigh
Comet
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Galaxy S24
Have you tried opening the phone app, hold the one (1) button down and it will take you to your voicemail