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Original topic:

How to transfer my secure folder files to the S24 Ultra?

(Topic created: 01-28-2024 04:52 AM)
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Galaxy S24
For some reason smart switch didn't give me the option to bring those files over. I had passwords in there and some other things. How do you get them to the new phone?

I didn't have this issue going from the S22 Ultra to the S23 Ultra.

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Solution
userado63VZkNL
Constellation
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Galaxy S24

Hello.

I was losing my mind also. šŸ™‚ I setup an empty Secure folder on the new phone and tried again. Go to Custom and choose  APPs - You will find Secure Folder at the top.

Good luck to you all.

photo_1_2024-02-01_18-25-07.jpgphoto_2_2024-02-01_18-25-07.jpg

Kind regards, Simon.

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18 Replies
Popsicle20
Red Giant
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Galaxy S24
When I transferred files from my S10e to my S23+, I had to install and set up the Secure Folder on the new phone before Smart Switch gave me the option to transfer the files.

Did you set up the Secure Folder on your new phone before trying to transfer your files?

tc8510
Halo
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Galaxy S24
Establish a Secure folder on the new phone. It will be empty.

Then use smart switch and transfer the secure folder from old phone to the new phone. I selected only that folder for the transfer process. Took 2 mins for 6 Gigs.
Kmani1969
Asteroid
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Galaxy S24
Also try nearby share from your old phone to your new phone. It's worked for me
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Toysoldier100
Constellation
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Galaxy S24

Currently having the same issue with S24 ultra...have you been able to resolve the issue?

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Solution
userado63VZkNL
Constellation
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Galaxy S24

Hello.

I was losing my mind also. šŸ™‚ I setup an empty Secure folder on the new phone and tried again. Go to Custom and choose  APPs - You will find Secure Folder at the top.

Good luck to you all.

photo_1_2024-02-01_18-25-07.jpgphoto_2_2024-02-01_18-25-07.jpg

Kind regards, Simon.

userViWimmK3pz
Constellation
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Galaxy S24

Thanks, worked like a charm!

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Samsung_p0FxaGf
Constellation
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Galaxy S24

Worked for me on the  A15 from S20

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danman91
Constellation
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Galaxy S24

Smart switch says secure folder can't be transferred. How else can you do it?

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danman91
Constellation
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Galaxy S24

Ok it worked now. So set up a secure folder in new device. Ensure you are logged in with both google and samsung account (I did both - not sure if both needed).
Then reinitiate the smart switch from the new device
go to custom
choose apps
and secure folder should appear.