Netflix controls not disappearing after a tap

[YelxJoji]

Hey, I just want to get some help.

So I started noticing that Netflix controls does not disappear after tapping the screen which is weird because from my S23 Ultra it appears after right away.

I tried reinstalling but no luck.

Any help? Thanks.

Here is a sample video that I took so you can check it out.

https://streamable.com/gt0329

[usermzeJaY3BsM]

Try reaching out to Netflix to see if this is a known issue with the S24, or to see if they have an update to fix it.  Samsung is not responsible for the app behavior of Netflix.

[TindeyKhaLoJi]

It's strange that Netflix hasn't fixed the long-standing issue and I am facing this issue  in s24 ulta.

[elvinon]

I am also facing the same issue on my S23+ after the update to 6.1. So I think it is a fault in the One UI rather than the phone itself. 

[elvinon]

I just asked netflix support, they said this is not a known issue, so they will take a look with the info given to them. I explained and now they are working on it. 

[rs77]

Just started having this issue on the latest Netflix update. I'm on a s22+

[userSZBtBsgdYu]

did you fix it? try check your accessibility settings, there's might be some apps that cause this issue, try disable some (or 1 by 1 if you have any)

[Wenja]

I found the problem Guys!

1-Enter "Accessibility Settings"

2-Open "Downloaded Apps"

3-Find "Screen Translator" and "Close" it.

#Problem Solved!