Original topic:

Not able to Use Face Recognition Biometric method

(Topic created: 06-10-2024 12:19 PM)
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KajalSharma
Constellation
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Galaxy S24

Hi, I just started to use Samsung Galaxy S24 Ultra. After registering Biometrics, I'm not able to use face recognition Biometrics to unlock my phone, everything I have to enter the PIN.

1 Reply
usermzeJaY3BsM
Black Hole
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Galaxy S24

Did you set your lock type to face and pin?  Is the face option grayed out?  Do you have your work e-mail on your phone?

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