Original topic:

Pics backup issue with "camera" folder

(Topic created: 04-01-2024 09:18 PM)
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Boneing
Astronaut
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Galaxy S24
So I had the cameras not functioning and sent my S24 Ultra to Samsung in Texas, they swapped out the cameras but also wiped my ohine clean which was annoying.
I restored it and all my photos are there in the folder but I don't see any of the "camera" folder that I took all my pics in for years. I tried to sync it again but that's the only folder that I cannot get back. Anyone else have this issue? I hope there is a way to get them back. 
6 Replies
Boneing
Astronaut
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Galaxy S24
No one else had this issue? Or knows how to use a file that has my messages backed up restored through smart switch?
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cwinkler
Comet
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Galaxy S24

Does Google Photos still have all your pictures? Or Microsoft OneDrive? Or Samsung Cloud? I'd try to backup from one of them if possible.

CWinkler
Galaxy S24 Ultra, Active4
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Boneing
Astronaut
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Galaxy S24
Google does but I could t see how to restore then from there?
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cwinkler
Comet
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Galaxy S24

I wonder if there's a way to "reverse sync" with your Google account?

CWinkler
Galaxy S24 Ultra, Active4
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Boneing
Astronaut
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Galaxy S24
Yeah I wish
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cwinkler
Comet
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Galaxy S24

If you go to photos.google.com on your computer, under settings you can create an archive that you can then send a link to for downloading. On your phone, go to your email and use the link to download them to your phone. Might work ...

cwinkler_0-1712140443488.png

 

CWinkler
Galaxy S24 Ultra, Active4
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