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Original topic:

Picture/Video sharing issues from gallery to social media apps

(Topic created: 3 weeks ago)
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users9sDyb9Liz
Asteroid
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Galaxy S24

For about a month now I've been having trouble sending pictures from my gallery to and social media apps including messenger and WhatsApp on my S24 Ultra. However the same pictures and videos can e shared from Google photos and Samsung My Files with no issues. I don't see and updates for the gallery and the phone is far from being short of memory. Does anybody know a fix?

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12 Replies
users9sDyb9Liz
Asteroid
Options
Galaxy S24
I spoke to a Samsung representative today and they said that this is an issue that they know about, apparently many people experiencing it. They are currently working on it.
JLP1022
Constellation
Options
Galaxy S24
Can't send pictures or videos.
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Solution
users9sDyb9Liz
Asteroid
Options
Galaxy S24
I finally figured it out, under Security and Privacy in setting there's an Auto Blocker feature. If you turn on Maximum Restrictions within it, this is one of the things it restricts.