Original topic:

Power button won't perform turn off/restart actions

(Topic created: 3 weeks ago)
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AliAnn
Constellation
Options
Galaxy S24

Won't turn off and restart.

Only gives Hey Google ??
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6 Replies
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24

@AliAnn If you want to use the side button to power off the phone:

  1. Open phone settings
  2. Click on Advanced features
  3. Click on Side button
  4. Click on Long press
  5. Change it to Power off menu 
shortskid_5
Asteroid
Options
Galaxy S24
Or run dionostix
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nullandvoid
Comet
Options
Galaxy S24

Do you mean diagnostics? No need for that, it's a settings option.

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userdmjRmqG38F
Constellation
Options
Galaxy S24
I have the same problem with my phone Samsung Galaxy A14 5g
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RevengeOneUI
Cosmic Ray
Options
Galaxy S24
It's a settings option. See @LongHiker's response to the original post for how to change it back.
The way to turn off your phone with it enabled is either by pressing the power button in the quick access panel, or holding the volume down and power button at the same time.
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CEParsons
Neutron Star
Options
Galaxy S24
By default, you must long press the side key and Volume down button simultaneously to activate the power menu.
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