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ā09-30-2024 05:43 PM (Last edited ā10-05-2024 03:52 PM by SamsungJoJo ) in
Galaxy S24Purchased an S24 and clicked T Mobile as service provider. I googled to be sure that wouldn't mean my phone would be locked and found enough info to convince myself. Lo and Behold, the phone is locked. Spent more than 10 hours trying to get it unlocked. Just got the blowoff message from Samsung saying it's not their fault. It's the service providers. I don't really care. I paid Samsung and I want the product I promised.
I will be live streaming smashing both locked phones I purchased outside of an Apple Store before I go in and purchase my very first IPhone ever.
We have been a very loyal samsung family with televisions, phones, watches, tablets, etc. In fact, just before this debacle we purchased new samsung s 7 watches that we'll be returning.
What a disappointment.
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ā09-30-2024 05:47 PM in
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ā09-30-2024 05:51 PM in
Galaxy S24stupid. u have an option to select unlocked version on the website. it's not everyone's fault aside from u to select T-Mobile if ur gonna use other carrier otherwise. lol
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ā09-30-2024 06:25 PM in
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ā09-30-2024 08:54 PM in
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ā10-02-2024 11:53 PM in
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ā10-03-2024 02:50 PM (Last edited ā10-03-2024 03:03 PM ) in
Galaxy S24You selected the T-Mobile version of the phone and are now disappointed that they gave you what you ordered?
Make sure, in that video that you create, to inform people that you caused the issue, and have decided to go with an iPhone due to your lack of understanding of how things work, which is a perfect fit for an iPhone user.
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ā10-03-2024 03:42 PM in
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ā10-04-2024 08:20 AM in
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ā10-04-2024 08:35 AM (Last edited ā10-04-2024 08:44 AM ) in
Galaxy S24Not sure if you are the OP or not, as the user names are slightly different. You are the one displaying hate due to your statement that you will destroy the phones outside of a competitor's shop to replace them with the competitors product. You brought the hate.
When selecting a device from the Samsung website, the ONLY place where Samsung sells cell phones online, you are presented with this choice:
Go back there now and see for yourself, you cannot select any of the carriers, AND unlocked. Only one option will be highlighted. All three major carriers are listed here, and selecting any of those boxes determines that Samsung WILL indeed ship you a carrier locked device on the carrier of your choice. Why do you think that option is there in the first place? If Samsung only sold unlocked devices, there would be no need for this selection as it would be on you to get service for the device.
Samsung MAY have told you that they were in error when they did whatever they did to get you the unlocked devices, but trust me, this was just to get you off of the phone, and leaving satisfied. YOU made the mistake. YOU!
If corporate inanity = giving people choices of what they want, then I am totally for corporate inanity!