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4 weeks ago
(Last edited
2 weeks ago
by
SamsungJoJo
) in
After the ui 8 update my phone as been glitching. I said before it lags in T-Mobile splash screen, not all the time but does do it. When I unlock the phone it will flicker. I've disabled the unlock transition and it seemed to stop it for now. I just got the phone checked and there's not hardware or malware on the phone. Battery is at 92/93 percent. He said I don't have to change it yet. I just wanna know if anyone else is still experiencing issues after the ui 8 and security patch they sent out in October. This is driving me insane. Even ui 7 didn't do this.
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4 weeks ago (Last edited 4 weeks ago ) in
Galaxy S24Software errors sometimes occur after software updates as a result of temporary junk files that need to be cleared out. Clearing device cache is a simple process that can fix many of these issues. You can follow the guide linked in my previous comment.
Feel free to reach out if you need additional assistance.
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4 weeks ago in
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4 weeks ago (Last edited 4 weeks ago ) in
Galaxy S24You won't lose any data from a cache wipe, you will with a reset.
Wiping cache does not require your device to be connected to a PC. The rep was likely running some kind of diagnostic software.
It's possible that there would be certain error fixes included in security patches, but I wouldn't bank on that.
Again, I would venture to guess that the software issues you describe are likely T Mobile specific and probably have to do with carrier modifications in some way, as I have not heard of any such issues with factory unlocked devices.
If neither following the steps I provided nor visiting a T mobile store resolve your issue, try visiting a certified Samsung repair center instead.
Find one near you: https://www.samsung.com/us/support/service/locations/
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4 weeks ago in
Galaxy S24I'd venture to say that if it's lagging on the T-Mobile splash screen, it's optimizing while booting. I get the same sometimes when booting up on my factory unlocked phone, except after the Samsung logo appears on screen, there's a delay and then it says "optimizing" with a progress indicator. I think that probably T-Mobile does not have this, so it appears it's a lag. It could also be that the process of putting the entire update in place is still happening. It still doesn't mean that the OP should skip the cache wipe and app optimization.
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4 weeks ago in
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2 weeks ago in
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2 weeks ago in
Galaxy S24Ignore them. It's phishing - unless you actually have a subscription for cloud security. Samsung's cloud storage for backups is protected by Samsung security. Google's cloud storage is protected by Google's security. One Drive is protected by Microsoft's security. There would be no reason to ever pay for cloud security. These emails are designed to get you to panic and click the link to get the "charge" removed, and, thus, get your credit card info to "reverse the charge". Mark them as spam and don't even open them.
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