disapointed2
Asteroid
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 weeks ago (Last edited 4 weeks ago ) in
Galaxy S24
Why is my Samsung Galaxy S24 no longer able to receive GIFS, photos, etc from iPhone users?? There used to be no issues and every type of message was received clearly, but within the last month or so, every GIF, meme, picture, etc. sent by an iPhone user is terribly pixilated and blurry. Help!!
2 Replies
Evlncarn8
Constellation
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 weeks ago in
Galaxy S24
iphone users have a compatibility option in their photo settings. Activating this option should fix the issue. It's not us, it's them.
disapointed2
Asteroid
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 weeks ago in
Galaxy S24
Example of recent GIFS I received from iPhone users. Very pixilated and frozen stills.![1717051899634.gif 1717051899634.gif](https://us.community.samsung.com/t5/image/serverpage/image-id/1162386i4FBDD722E264264C/image-size/small?v=v2&px=200)
![1717051899645.gif 1717051899645.gif](https://us.community.samsung.com/t5/image/serverpage/image-id/1162387iBD42953AE4FB553B/image-size/small?v=v2&px=200)
![](/skins/images/B7A7EE60B6654B20D27F547DED92C9E9/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/B7A7EE60B6654B20D27F547DED92C9E9/responsive_peak/images/icon_anonymous_message.png)