Original topic:

Samsung TV Plus unavailable

(Topic created: yesterday)
190 Views
Woodshow
Constellation
Options
Galaxy S24

This Morning I tried to use Samsung Tv Plus on my Galaxy S24 Fe and it suddenly said "the service is unavailable in my country". It worked fine all week, and I haven't moved. What should I do? 

0 Likes
5 Replies
BrĆ¼ZZi
Supernova
Options
Galaxy S24

Try uninstalling and Reinstalling the Samsung TV Plus App again.

0 Likes
Woodshow
Constellation
Options
Galaxy S24

I tried that, and the only difference is that it takes longer to load now. Still the same error message

0 Likes
realaud
Honored Contributor
Options
Galaxy S24

Did you say you moved, or did you mean to say you have NOT moved?  Did you location settings accidentally get changed? Are you traveling?

0 Likes
Woodshow
Constellation
Options
Galaxy S24

My apologies, I haven't moved! Same house and location. In my Samsung profile it says the correct country and province.

 

Only thing that changed from yesterday is my internet provider is now Starlink.

0 Likes
realaud
Honored Contributor
Options
Galaxy S24
Maybe the new Internet provider is the problem. It may be dishing out foreign IP addresses. You can see if there is an alternate DNS server available (contact your provider), or you can try using a VPN utilizing a server in your country.
0 Likes