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Original topic:

Samsung backup problems

(Topic created: 02-25-2025 11:13 AM)
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Galaxy S24
So I don't know if anyone else is having this problem, but my Samsung Galaxy S24 Ultra won't run a backup when I'm connected to Wi-Fi, but it will complete the backup when using mobile data. I don't know if it's a problem with my Wi-Fi, but I'm not having any issues on YouTube or anything. I'm just really confused.

P.s Okay, update: I recently started using NordVPN with threat detection enabled. Out of curiosity, I disabled threat detection, and now the backup is working. I don't know why that would stop the backup, but it did.


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Solution
realaud
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Galaxy S24

In your apps list search for "Samsung". Try letting through the circled 3.

Screenshot_20250228_195904_Settings.jpg

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Galaxy S24
Yes, that worked. Thank you so much.
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realaud
Honored Contributor
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Galaxy S24

Offhand, I cannot remember whether it was @LongHiker or @GaryB82 that mentioned they use Nord, but maybe one of them can help you, but I am sure the developers can.

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Galaxy S24
It's working just fine now, these 3 applications worked. The Samsung backup is working as it should. Thanks again
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