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Samsung video not available

(Topic created: 02-08-2024 10:46 AM)
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Galaxy S24
When I go to play a video and look for video player, it's not in my apps. But when I go to the galaxy store, it says I have it. I can't find it anywhere. Anyone have advice? Thankyou
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24
The Samsung Video player was discontinued and ended last month you now have too go to the Gallery and select the 3 lines in the bottom right and select Video and they should play there 1707423008290.jpg


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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Solution
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24
The Samsung Video player was discontinued and ended last month you now have too go to the Gallery and select the 3 lines in the bottom right and select Video and they should play there 1707423008290.jpg


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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Galaxy S24
Thank you
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