The web pages saved to my home screen have disappeared after every update. This has happened four times now. I look online for an answer to this infuriating issue, but find nothing except "clear your cache ", that is not a fix.
I spoke with a nice person on chat. They said "sorry about that, make sure to save in bookmarks and to homescreen." Thats it, thats the fix? That is not a fix, that's redundancy with the bug being turned into my responsibility. I must now take extra precautions, besides backing up my phone, to not lose things during their update.
I'm finished with samsung products. I know they don't care, I'm only one person in their machine. They won't even notice I'm gone, but, sadly, as a consumer, it is the only recourse I have.
