For the last week or so, if I'm on messenger and my s24 ultra switches to landscape then back to portrait, screen goes black for about 20-30 seconds, and will erase anyessage im currently typing.. soon after the last security update is when it started actually
Hey there! I can absolutely understand how frustrating it is when your screen is going black involuntarily. I found some troubleshooting that may help!
Restart Your Device: A simple restart can often resolve temporary software glitches. Update Messenger: Ensure you have the latest version of the Messenger app installed. Check for Software Updates: Make sure your Samsung device's operating system is up to date. Clear Messenger Cache and Data: Go to your phone's settings and open the application manager. Tap on Messenger. Tap on "Storage". Tap on "Clear Cache" and then "Clear Data". Reinstall Messenger: If the problem persists, try uninstalling and reinstalling the Messenger app.
If you've gone through these troubleshooting and the black screen is still persisting the next thing I would suggest is to reach out to Facebook directly!
Hey there! I can absolutely understand how frustrating it is when your screen is going black involuntarily. I found some troubleshooting that may help!
Restart Your Device: A simple restart can often resolve temporary software glitches. Update Messenger: Ensure you have the latest version of the Messenger app installed. Check for Software Updates: Make sure your Samsung device's operating system is up to date. Clear Messenger Cache and Data: Go to your phone's settings and open the application manager. Tap on Messenger. Tap on "Storage". Tap on "Clear Cache" and then "Clear Data". Reinstall Messenger: If the problem persists, try uninstalling and reinstalling the Messenger app.
If you've gone through these troubleshooting and the black screen is still persisting the next thing I would suggest is to reach out to Facebook directly!
