Original topic:

Smartthings Find cannot find the phone but Google Find Device does?

(Topic created: 09-30-2024 07:32 PM)
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usersOBrBWYd2Q
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Galaxy S24

I have an S24 with updated software and all newest features. I opened Smartthings find earlier today to see if it works, it used to work flawlessly a few days ago but now, even when connected to wifi, it doesn't show the phone's status, only shows the updated location an hour ago, while i checked at Google's Find Device, it shows the current updated location. I tried reinstalling Smartthings Find (Find Device in apps) but no luck. It used to work when the phone is connected to internet, both 4g and Wifi but not now. Can anyone knows why?

This problem started in the middle of August and has been the same since then.

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usersOBrBWYd2Q
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Galaxy S24

Samsung tries to mute me and marked my account

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